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Commonwealth Edison is the power utility in the Village of Libertyville. Power outages that do not involve an immediate threat to life or property should be reported via ComEd’s telephone reporting system at 1-800-EDISON1 (1-800-334-7661).
Please do not call 9-1-1 or the Police/Fire departments for general outage information. We often do not have any information on the outage, and these calls can detract from our ability to handle emergency calls promptly.
When a Libertyville 9-1-1 Dispatcher receives a 9-1-1 call, they immediately know where the call was placed from. In addition, the call can quickly be transferred to any nearby public safety agency. If the call is reporting a medical emergency, the dispatcher can give pre-arrival instructions over the phone.For non-emergency calls, please dial our business number, 847-362-8310.
If the call gets disconnected before the dispatcher is able to obtain this information, we will attempt to call you back to continue to obtain information.
Our Consolidated 9-1-1 system is also set up to provide for people who speak foreign languages. We have a direct line to AT&T Language Line personnel that can interpret the callers need for help. This is available 24 hours a day 7 days a week.